Returns & Exchanges

At Lanoguard, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. To ensure a smooth process, please keep all original tags attached and ensure the garment remains in its original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.